Careers

Store Manager - Cochineal

We are a fine jewelry, art and home goods boutique in Sonoma County seeking a full-time store manager to thrive within our awesome team ~40 hours a week. We are a small, tight knit team looking for someone who fits well into our positive, inspiring, and hard working environment.  This position pays an hourly rate plus commission of sales and benefits and is required on site in the store. The ideal candidate will have two to five years of in-person retail and management experience - ideally in the fine jewelry industry. Additionally, this candidate should be comfortable having one-on-one interactions with customers and managing a small team of sales associates. Management experience and knowledge of fine jewelry production is highly desired. Cochineal is searching for a candidate who wants to grow with our team over the long term, and we are willing to build the position around the right person and their skills. As our young brand develops there is opportunity for growth in many different areas!

We believe in always treating our team mates, artists, customers, and community members with respect, kindness, empathy and honesty at all times.  We strive everyday to be an anti racist company and believe in championing inclusivity, diversity, and equity within our team, roster of artists, and community.  We believe in making and selling quality handmade products that customers will cherish in their collections for many years.  We are the antithesis of fast fashion.

Role description: 

• Managing and delegating day to day tasks at Cochineal - opening, closing, helping customers, assisting in sales, ringing people up, greeting customers, restocking floor, coordinating shipments to and from customers and artists, etc.
• Assist and educate customers on brands and materials carried in store.
• Intaking and merchandising new product.  Keeping track of inventory levels and buying new merchandise when necessary.
• Working with Erin to creatively merchandise and design the sales floor.
• Managing and delegating various tasks to sales associates.
• Serve as liaison between studio, retail customers, and sometimes ECJ wholesale/consignment accounts. 
• Managing email correspondence with in store and online customers, vendors, and the sales team at Cochineal.  Assisting with correspondence with custom clients.
• Assisting with packing and shipping ECJ wholesale orders, and maintaining positive relationships with stockists. 
• Working with the team to maintain inventory.
• Performing other miscellaneous duties pertaining to this position and assisting on creative projects.
• Opportunities for paid travel to NYC tradeshows and beyond.
• This role will consist of days working while the store is open as well as 1-2 “office” days a week while the store is closed both at the Cochineal location and occasionally at the ECJ studio in Santa Rosa. Regular schedule to be determined together upon hire but requires both weekend days.

Compensation

• Starting hourly pay of $27-$32 / hour depending on experience in retail management as well as experience in the fine jewelry industry.
• Sales Commission paid monthly.
• Paid time off + Paid sick days.
• Health, vision, and dental benefits + 401k
• Generous employee discount + yearly credit to any ECJ piece.
• Opportunities for continued education (GIA courses and more).
• Paid lunch breaks.
• Quarterly reimbursement credit for massage or other physical wellness related service.

Requirements:

• 5 days a week - 35-40 hours a week // 40 hours preferred
• 2-5 years Retail + Management Experience.
• Available Friday - Monday, 5th day is flexible.
• Positive mental attitude, ability to thrive working in and managing small team, self starting, highly organized.
• Ability to thrive in a dynamic and fast paced environment
• Brand and artist knowledge, ability to promote artists and brand to new clientele.
• Comfortable intaking custom jewelry clients and communicating with the Erin Cuff Jewelry production studio.
• Confidence in selling high end products.
• Strong customer service and communication skills.
• Proficient with Shopify, Mac, Google Workspace.
• Confident in helping to adhere to, create and implement systems.
• Appreciation for art, craft, and all things handmade!
• Likes (or tolerates) dogs :)
• Additional skills to mention:
  • Fine Jewelry industry experience
  • Photoshop, Canva, CAD, Mailchimp and/or Asana proficiency 
  • Photography skills
  • Marketing skills - instagram especially
  • Management experience
  • Fine Jewelry Production
  • Graphic design 
  • Copywriting

Please send resume along with cover letter and references to Erin@shopcochineal.com With the subject title "COCHINEAL MANAGER APPLICANT"